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M&M’s Blog goes behind the headlines to offer a running commentary on the business dynamics within the international media and marketing industry. The M&M editorial team joins forces with industry experts and local market heroes to balance a bird’s eye view of global trends with the importance of local insight.

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  • Social Media—the end of tyranny?

    29 March 2011

    Last week, Yuli Edelstein, an Israeli minister of diplomacy affairs, sent a letter to Facebook’s Mark Zuckerberg imploring him to remove the Facebook page ‘Third Palestinian Intifada,’ which called for an uprising in occupied Palestinian territory. The page, created on 6 March, has a staggering 240,000 members.

    Indeed, with the help of sites like Facebook and Twitter, the Arab world has been up in arms. An Egyptian recently named his newborn daughter ‘Facebook,’ in honour of the social media platform. And let us not forget YouTube’s crucial role in Iran’s protests in June of 2009. 

    Who would have guessed when Facebook first launched for university students to share party pictures that seven years later country officials would be writing to Zuckerberg begging him to intervene in order to avoid a mass revolt?

    The rise of social media platforms like Twitter and Facebook are arguably the end of tyranny. But while the power of these media channels may come as a surprise to some, this is not the first time we have seen new media channels spurring revolution in history. After all, the printing press and the newspaper were essential catalysts for the French revolution just a few centuries ago.

    So how far should these social media companies delve into these political conflicts? Should these media platforms take a stand when the content gets a bit too sensitive? It’s a fine line to walk, but it seems to me that no matter what media platforms do, their fate is inevitably interlinked with politics.

    Comments (0) | Permalink

    Posted by: Juliet P. d'Arguesse

    Tags: Legislation, Social Media

  • Chasing a captive audience

    29 March 2011

    I am very rarely left speechless. I have even been referred to as chatterbox on the odd occasion. However, a news story from The Buffalo News in the US has put me in this space and rather than summarise I might as well just let the opening of the article speak for itself:

    “The Erie County Holding Center, which has had its share of problems in recent years, soon will be on the cutting edge in this respect: It will allow bail bondsmen and defense lawyers to advertise on a high-definition television screen aimed at defendants minutes after their arrest.

    The key to effective advertising is to reach consumers at the moment they make their purchasing decision, said Anthony N. Diina, the head of a company offering digital advertising services to Erie County government.”

    A screen will be strategically positioned outside the Holding Center booking area and another in a lobby used by friends and families waiting to visit inmates. But the best part of this story has to be the name of the new initiative ‘Captive Ads’ – genius!

    Comments (0) | Permalink

    Posted by: Martina Lacey

    Tags: targeting

  • Is It OK To Bash Your Boss On Facebook?

    25 March 2011

    Last November, the National Labor Relations Board in the US filed a complaint against a company for firing an employee for criticising her boss on Facebook. This is the first reported case in which the Labor Board intervened in a case involving social networking.

    While at first this attack on Facebook made me smirk—finally a crackdown on Big Brother (!), I soon came to realise, how special is this case anyway? After all, since the beginning of corporate time, employees have been complaining about their bosses, whether around the water cooler or over an after-work beer. Sadly, there is nothing new about hating your boss and whining about it. So who’s to say you can’t vent your frustration on Facebook?

    According to Lafe Solomon, the Labor board’s acting general counsel: “It was employees talking jointly about working conditions, in this case about their supervisor, and they have the right do to that.” So, like the bar or the water cooler, Facebook is your private social space where anything passing through your head can be shared with friends... right?

    Wrong. As Facebook reaches 600 million followers this year, employees who share their lives on the social networking platform have lost track of what can be said and what cannot. It seems that in this digital age, one must be careful at all times about what they post and even what they write in an email. Long gone are the days when people poured their hearts out on paper to their friends.

    In today’s age, with just a click of the mouse on the ‘forward’ button, deepest secrets can be spread to whomever. Times have changed, sharing sensitive information with friends is daunting, but on the flip side, has its advantages. Today, thanks to social networking, we can rapidly reach a global audience with just one tweet.

    Perhaps social networking should be re-examined. Just how ‘social’ should it be if you want to avoid being fired? When I first started social networking, I used my Facebook wall to post whatever silly thought raced through my head. However, as the network grew, and parents and old teachers started requesting my friendship, my attitude quickly changed. I wasn’t about to let these people in on who the truth of who this straight-A student had turned into!

    Now, I use Twitter and Facebook simply to post interesting articles or major life events. Nothing ever too personal. No matter how privatised your settings may be, you never know when the wrong person has found some dirt on you and you are next in line to be fired by your company.

    Comments (0) | Permalink

    Posted by: Juliet P. d'Arguesse

    Tags: Social Media, Online, Privacy

  • Media Travellers ... M&M needs you!

    24 March 2011

    M&M is looking to update its Media Traveller columns for 2011.

    Do you know the best hotel in Paris or best restaurant in New York? Why not share your expertise with your peers and give a fellow traveller a hand?

    Your top tips will feature online in our Media Passport section and possibly in the magazine as well!

    We are currently looking for tips on travelling to major cities in Argentina, Australia, Belgium, Brazil, China, Denmark, Finland, France, Germany, India, Italy, Japan, Mexico, Netherlands, Norway, Poland, Russia, Singapore, South Africa, Spain, Sweden, Turkey, UAE, UK, US

    Email martina@csquared.cc  for more details

    Comments (0) | Permalink

    Posted by: Martina Lacey

  • Who's better CNN or BBC World News?

    24 March 2011

    Now is your chance to decide!

    Last year National Geographic was crowned the most creative of the TV bunch and Google the best ROI provider of the online players, now it is time to tell us who is the best in 2011.

    M&M’s industry wide survey aims to understand more about the international media landscape as part of its remit to report upon and inform the international media community.

    The linked survey below is designed to uncover attitudes towards different media channels in 2011, analyse spending trends and understand how different media owners are evolving in an increasingly complex media environment. We will use the data gathered to give back to our readers valuable intelligence into the changing media landscape throughout 2011.

    Your anonymous participation will only take up to 10 minutes of your time - and all respondents will be entered into a prize draw to win an Xbox and Kinect or 1 of 5 Powermats.

    Click Here to cast your vote

    Comments (0) | Permalink

    Posted by: Martina Lacey

    Tags: Creativity, Online, Agency/ client relationships, Reputation, Print, TV, Remuneration, Consumer insight

  • Could Murdoch's iPad Daily cut it in the UK?

    24 March 2011

    In the light of news that Murdoch's iPad only newspaper - the Daily - is coming to Europe, guest Cream blogger Rebecca Ironside ponders the question: Will it work?

    Murdoch 

    There’s a fundamental dichotomy at the heart of Murdoch’s new US iPad ‘newspaper’ launch, The Daily.

    It’s being branded as a ‘unique’ media venture. Unique is right – it’s a once-daily (hence the name) updated iPad app that tries to feel like a newspaper, and it’s only available in the US at the moment. All content is paywalled, sharing isn’t easy, and only in ‘certain circumstances’ will any story be updated.

    Not sharable, not readable by anyone without an iPad, and not updated. It’s like the iPad had been invented in 1995. ‘Unique’ is right – I can’t see why any other newspaper publisher, where fast, new online content is the main point of competition, would ever bring out something like this.

    A newspaper is now a compendium of analyses, with some breaking news. It’s disposable and cheap – you can pick it up on a whim, and leave it behind for someone else, or give the sports section to your colleague. But an iPad? It’s expensive and cumbersome, however desirable. But the main point of an iPad is that it is always connected, always up to date. When you read a story on your iPad, you don’t expect it to be anything up to 23 hours and 59 minutes old, however you access it.

    It’s not that the Daily doesn’t have strengths. By all accounts, the navigation is lovely – it is laid out in a way that will be familiar to newspaper readers. The images and graphs are also lovely. But the slickness and whizz-bangery shouldn’t obscure the news.

    The Guardian iPhone app combines both the analyses from the paper with the up-to-the minute stories that news junkies love. It’s a format that works hugely well.

    The type of person who might regularly read a news app on their iPad is just that – a news junkie. Once a day updates, however pretty the infographics (something the Daily claims is a particular strength) just won’t cut it.

    So could the Daily ever work in the UK? The model relies on huge numbers of users, so it’s something that sounds like it will be at least trying to do so. But I just don’t see how it can compete on its fundamental purpose of delivering news. And as any journalist will tell you: if it isn’t new, it isn’t news.

    Rebecca Ironside is director, qualitative, at market research agency SPA Future Thinking.

    As spotted on Right Brain, Left Brain on creamglobal.com

    Comments (0) | Permalink

    Posted by: Martina Lacey

    Tags: Online

  • Chrysler takes the social media wheel

    14 March 2011

    In social media even the slightest slip can spell disaster, especially when you’re dealing with a brand. Social media agency New Media Strategies and one of its poor faceless ex-employees will be able to testify to this.

    If you’re going to tweet from a brand’s Twitter account, it’s probably best not to do the following:

    1)      Drop the f-bomb

    2)      Slag off its home market

    With this in mind, would you tweet the following from a Detroit-based carmaker:

    “I find it ironic that Detroit is known as the #motorcity and yet no one here knows how to fucking drive”

    If the answer is yes, then thanks for your time but I’m afraid the world of social media just isn’t for you. If the answer is no, then there may be a position opening for you with Chrysler.

    The company has revealed it will now longer be working with New Media Strategies after one of its employees accidentally tweeted the above from Chrysler’s account.

    New Media Strategies chief executive Pete Snyder diplomatically referred to the incident as “unfortunate” and said the following as Chrysler begins its search for a new social media agency:

    “It certainly doesn't accurately reflect the overall high-quality work we have produced for Chrysler. We respect their decision and will work with them to ensure an effective transition of this business going forward."

    My advice?

    If you ever find yourself working for Chrysler and need to get around Detroit… Take the bus.

    Comments (0) | Permalink

    Posted by: Josh Colley

    Tags: Social Media, Reputation

  • Olympic Security Woes

    11 March 2011

    Forget broadcast rights and doping scandals all everyone at the Global Sports Forum in Barcelona wants to talk about is security.

    Following the recent terrorist attack in Moscow - Dmitry Chernyshenko, president, Organizing Committee Sochi 2014 - was asked how he was going to guarantee that the Games would be safe. His response was a bold one: “Sochi will be the safest place for the Games ever.”

    When the same question was poised to Carlos Nuzman, president, Organizing Committee Rio 2016 his response was: “My number one issue will always be transport, and then security. It is transport, not security, that will leave a legacy after the Games.”

    Despite his initial statement of guaranteeing safety, Chernyshenko’s later sentiment is perhaps the most realistic: “Nobody is protected in the world against terrorist attacks. We are doing all we can to ensure a safe Olympics.”

    Is there much more that any Organizing Committee can do?

    You can also follow M&M’s experience at the event on Twitter @mandmglobal and right here on the blog.

    Comments (0) | Permalink

    Posted by: Martina Lacey

    Tags: Sponsorship

  • Whose name is on your balls?

    10 March 2011

    Adidas’ senior vice president global sports marketing Jocelyn Robiot is not sure that Adidas would be able to walk away from its 40-year partnership with UEFA without some major regrets.

    “You don’t want to see someone else’s name on your balls,” said Robiot at the Global Sports Forum in Barcelona. “This partnership is a little different because we are friends and football is a part of our DNA.”

    You can keep up to date with M&M’s coverage of the Global Sports Forum by following @mandmglobal on Twitter.

    Comments (0) | Permalink

    Posted by: Martina Lacey

    Tags: Sponsorship

  • Is Yahoo going to be Eurosport in 6 years?

    10 March 2011

    This was the questioned poised to Yahoo’s senior vice president & managing director EMEA, Rich Riley, at the Global Sports Forum in Barcelona, during a session which looked at how brands can use sport in their everyday strategy.

    While Riley said no - a diplomatic answer considering the fact that Yahoo and Eurosport have a joint online offering - the question is a valid one. With the global increase in online video usage and the number of people who watched the 2010 World Cup online, it would make sense the Yahoo would go into the space of broadcasting sporting events live rather than simply showing highlights.

    According to Riley this is not Yahoo’s plan and they are in fact currently working with TV broadcasters to see how they can compliment the experiences of sports fans online and with mobile - not take over it.

    However, the fact that there is a session later in the day titled “Fight for your rights: TV versus Web” shows the relevance of the “possible scenario”.

    You can keep up to date with M&M’s coverage of the Global Sports Forum by following @mandmglobal on Twitter. 

    Comments (0) | Permalink

    Posted by: Martina Lacey

    Tags: Online, Business models, TV

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