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M&M’s Blog goes behind the headlines to offer a running commentary on the business dynamics within the international media and marketing industry. The M&M editorial team joins forces with industry experts and local market heroes to balance a bird’s eye view of global trends with the importance of local insight.

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  • Oozlum agencies

    30 May 2012

    I sometimes wonder if the content marketing sector will have the gumption to really make a mark on the wider world of marketing. Too many of its agencies seem to spend too much of their time looking inwards not outwards.

    I’ll give you one example. Just a couple of weeks ago my team was victim of a trolling attack on the iTunes store. Someone had decided to slate one of our iPad apps – concluding with the line that ‘as a client he was now going to move his business’.

    Sadly for the critic, he didn’t realise that iTunes identifies the iPad that posted the observation. And even more sadly for him, the identity was a very unusual name.

    Quite rapidly our client worked out the name was that of an agency boss who had pitched for the business and failed. More significantly, he was not a client of the firm and so the threat to move the business was a lie.

    It all ended – much to our amusement – with the client contacting him and getting him to take the remarks down from the store.

    Now I know we are not the first victim of such foul play. I remember the glee in some content marketing quarters at the negative feedback given about that pioneering app, Project. I found that baffling: at a time when we want clients to think our sector is THE answer we should be celebrating the examples that reflect well on us all.

    Or again: I’ve also stood with friends after an industry meeting and commiserated about the time wasting caused when a rival decides their best new business plan is simply to pick on your output and contact your clients saying that they can do more for less.

    All of the above, takes content marketing as an industry, round in ever decreasing circles, until like the Oozlum bird of my father’s bedtime stories, it risks disappearing up its own fundament.

    Don’t get me wrong I’m all for healthy rivalry – I’ll pitch against any competitor with the best of them. But I won’t make a rival’s existing business the focus of my new business plan. It’s a limiting, margin eroding, negative approach that betrays a lack of strategic thinking.

    There is a new world out there beyond the narrow confines of what content marketing agencies currently do that offers so much more – more variety and more in terms of long-term value to us all as businesses. By going in hunt of it – rather than focusing on rival portfolios – content marketing could truly spread its wings and become the centre stage player it should be.

    By Martin MacConnol, chief executive, Wardour

    Comments (0) | Permalink

    Posted by: Bloggers' Gallery

  • Research for Google finds use of social media could get you promoted

    30 May 2012

    Millward Brown research conducted for Google confirms that I am not wasting my time with social networking. The research suggests that I stand more chance of promotion if I engage with social networks, and it implies that my social media activity could help to make me a smart, high-flying executive.

    Conducted with a sample of executives in Europe, the research set out to help understand how social tools are being used in business; who is using them and what for, their benefits and challenges, and how they are affecting people’s work and careers. You can read the full findings in the report here.

    A number of the executives interviewed use external social media, such as Google+, Facebook, Twitter or LinkedIn, for work related purposes, or in-house social tools (set up for use by people within the business).

    But what really stood out from the findings is that of those using social tools in the workplace, there’s a positive correlation with job satisfaction and career development (see chart).
    Google research
    It seems to me that there are clear benefits to engaging with social media, whether on internal or external channels.

    Take for example, our internal social network, the Greenhouse. In the last week alone, I have discussed a multitude of topics with colleagues around the world, from identifying searchable brands, to answering questions about Millward Brown’s solutions. So, I can see why people who use social tools in the workplace are satisfied with their jobs: being able to get answers quickly is satisfying, especially when you have clients eagerly awaiting the answers.

    While I do think there is a lot of truth to the Google research, I suspect that it is the highflyers who will adopt any tool that is likely to help them do their jobs well, rather than the tool enabling them to become highflyers. I have no doubt that the use of social networks can broaden your horizons. It can allow you to gain multiple viewpoints, and collaborate with people you would not otherwise talk to.

    OK, this post should keep my boss happy for a while, after all he made being “a positive force in the Greenhouse” part of my objectives this year, but what do you think? Is the Google research on the money or not? Please share your thoughts (come on, you do want to be promoted, don’t you?).

    This blog post was spotted on Straight Talk with Nigel Hollis.

    Comments (0) | Permalink

    Posted by: Nigel Hollis

  • Top 100 Global Brands: infographic

    23 May 2012

    It came as no surprise in Millward Brown’s annual BrandZ Top 100 Most Valuable Global Brands study that Apple has maintained its position as the most valuable brand in the world.

    It was only last year that Apple ended Google’s four-year reign and claimed the top spot with a brand value of $153.3bn, overtaking Google’s $111.5bn. This year, Google dropped lower down the rankings yet again, having been bypassed by IBM, decreasing in value once again at $107.8bn (-3%).

    Apple is currently valued at $182.9bn. Is this a surprise? No. During the last quarter of 2011 alone, the company at the forefront of the touchscreen generation set a new tech record with $46bn sales – selling 37.04 million iPhones and 15.4 million iPads.

    But enough about Apple, let’s take a look at some of the key stats and findings from this year’s ranking: the brands that thrived, the brands that didn't and the brands that made it onto the list for the first time.  

    Here’s an infographic that does just that:

    Comments (0) | Permalink

    Posted by: Jenni Baker

  • A Marketer’s Guide to Real-Time Advertising

    22 May 2012

    You never know what is going to make a good blog post. By in large M&M Global readers can be fickle in the content they deem worthy to read on the site and share online – usually infographics are a sure bet as well as lists but one topic reigns supreme – online advertising and how you do it in the right way.

    Despite the fact that this post on ad exchanges is from last summer it is still regularly one of our most read blog posts due to the simplicity of how the topic is explained. So, up next to educate us all – in frankly an area in which clarity is still needed is Infectious Media with bite-sized videos aimed at addressing the increasing knowledge-gap of advertisers around real-time advertising and real-time bidding (RTB).

    The online display specialist has used its YouTube channel to bring together experts from around the industry to cover subjects from ‘What is RTB?’ and ‘The Role of Dynamic Creatives, to ‘The Future of Digital Display’. The series consists of six videos each between 3-4 mins long with speakers from Admeld, AppNexus, Google, Microsoft, The Rubicon Project and Sky. 

    Below is one of my fav’s on Dynamic Creative in RTB, but if you have a couple of minutes head to Infectious’ YouTube page and check out the rest. What do you have to lose besides FINALLY understanding what all of those acronyms mean!

    Comments (0) | Permalink

    Posted by: Martina Lacey

    Tags: real time bidding, Demand-side platforms

  • The problem in the Middle East

    21 May 2012

    Last week I was invited to the Middle East Media Forum put on by Adnative. The briefing brought together an interesting mix of stakeholders from the Middle East who spoke about the opportunities in the region for advertisers and squashed some possible misguided assumptions about the population in the region.

    HSBC’s global head of media Suresh Balaji spoke about how to target the business elite in the Middle East and why marketers shouldn’t ignore the region. Online media owner Zawya and mobile specialists InMobi peddled their wares and banged the drum for digital in the Middle East – both talking a good game except for the fact that it was proudly announced at the beginning of the session that the Middle East is probably one of the few regions where print rules the roost. And, this is where the Middle East’s media problems lie.

    Attracting international advertisers to the Middle East is by no means a hard sell; the population in this region is educated, wealthy, have cash to splash and are receptive to advertising. Keeping the advertisers is where the issues begin. Why? Measurement.

    Despite the apparent love affair with print, a long-term relationship with audits and verified circulation numbers is yet to bloom. Which brings up that question which is well established in mature ad markets: ‘What is the return-on-investment?’ From what I heard; it is hard to find. To be fair, there are the EMS Middle East measurement numbers – but with a current frequency of every two years this is hardly anything to celebrate when it comes to delivering accountability.

    One Middle East media owner sitting in the audience, said by his own admission, that the region “needs to get better” when it comes to measurement and at offering clear ROI to potential advertisers. When he launched his magazine, he said, he put audit measures in place from day one – which drew criticism and scepticism from others in the region.

    In order to attract the international ad dollars they desire Middle East media owners need to communicate in the same language that international brands understand – the language of irrefutable numbers.

    Comments (0) | Permalink

    Posted by: Martina Lacey

    Tags: Measurement, Print, Measurement, ROI & effectiveness

  • Are media and ad executives social media dinosaurs?

    17 May 2012

    With a potential $100 billion on the table, it is perhaps not surprising that Facebook’s business model is coming under increased scrutiny these days. A recent Financial Times article reports growing tensions between advertisers and Facebook over the placement of advertising on the site.

    Advertisers, it seems, want to slap display ads all over your Facebook newsfeed, but Facebook wants to protect your turf.

    Earlier this week, I wrote this post (McDonald’s mommy bloggers) about how some marketers seem to have realized that investing in people brings better returns (rather than investing in trying to drive traffic in social media). The Financial Times article, however, indicates that things are not really changing at all. Advertisers still want to get their ads in front of your eyeballs irrespective of how you might feel about it.

    Dinosaur skeleton

    But who are these “advertisers”? Based on the quotes and references in the article, it seems pretty clear that the “tension” originates from the old school media and ad agency folks, who feel disrespected by a company that puts user experience ahead of advertising opportunities. The article quotes an unnamed “senior executive at a large agency group” as follows:

    They have a great business, but it’s the hubris that drives me crazy. It’s a bunch of 23-year-old kids telling you about how you’re a dinosaur.

    Mmm…is Facebook suffering from hubris? Or maybe it just has an understanding of its user base. I wonder. It seems to me that Olivier Fleurot, chief executive of MSL Group, was far closer to the truth when he stated:

    Advertisers are clearly intrigued by this space where 900m people interact. They are not sure how to be part of the conversation.

    The problem is, as long as people keep thinking of social media platforms as an advertising opportunity, they will fail to leverage social media’s full potential. Sure, you can put your display ads up there, but unless you have something of value to add to the conversation, you are going to get ignored. It was true in 2006 and it is still true. 

    Of course, the agency world is not the only group trying to impose its own agenda on Facebook. I note a couple of quotes in the Financial Times article from the investment community. If they are going to bet on the Facebook IPO, they want big and quick returns. And what better way to get that return than tap into the pent up demand for display advertising?

    So what are your thoughts? Why is it so hard for people to change their advertising mindset? And what might Facebook do instead of adding display ads to your news feed? Please share your thoughts.

    This blog post was spotted on Straight Talk with Nigel Hollis.

    Comments (0) | Permalink

    Posted by: Nigel Hollis

    Tags: Social Media, Advertising, Facebook

  • Things you might not know about Facebook

    15 May 2012

    Another infographic to share with you... This time revealing some interesting stats about Facebook.

    Ahead of Facebook’s much anticipated IPO, social media analytics provider Socialbakers has put together a detailed infographic showing the impact the social network has on brand performance worldwide.

    Here are some key facts I bet you didn’t know about Facebook:

    - If Facebook was a country, it would have the third largest population in the world, behind only China and India

    - Facebook has more “members” than there are people in Europe

    - Beverage brands occupy three of the biggest brands spots on Facebook in the world

    - Vodafone is the biggest Facebook telecoms brand in India, Nokia in Turkey and Blackberry in the top two in Indonesia and Mexico.

    Comments (0) | Permalink

    Posted by: Jenni Baker

    Tags: Online, Social, Emerging Markets, Facebook

  • The secret lives of mums online: an infographic

    14 May 2012

    Five years ago I would have laughed at someone who told me that in five years time my mum would even know how to turn on a computer or a mobile phone never mind know how to use it. These days, I’ll be lucky if I can drag her away from Farmville or Treasure Isle for half an hour to get dinner started.

    Who would have thought it? But Nielsen has carried out a piece of research on American mums, which found that nearly three out of four mums visited Facebook during March 2012 and when it comes to social media, mums are 38% more likely to become a fan or follow a brand online.

    Mums are savvier than ever when it comes to the internet and particularly social media. And while this was a US study, I bet a similar pattern would emerge this side of the Atlantic as well.

    Check out the infographic below, which shows just how powerful social media can be for brands wanting to reach mums.

    Comments (0) | Permalink

    Posted by: Jenni Baker

    Tags: Social Media, Online, Social, Gaming

  • Pinterest - the next Facebook or unlawful copyright infringement?

    10 May 2012

    By, David Ashplant, corporate partner, Lester Aldridge

    Pinterest

    Pinterest is fast becoming the latest internet phenomenon and growing exponentially. If you’re not already familiar with it, it is a virtual pinboard that allows members to “pin” images and videos they like to their online board. When you click on them they should take you to the website they came from.

    The big issue with all this is that reproducing an image taken from the internet is likely to be infringing someone else’s copyright in just the same way it would be if you photocopied it. In the US, there is a view that this falls within fair dealing but that is not thought to be the case in the UK, especially for those in business who might profit from what they are doing.

    Those using Pinterest, or establishing their own mood boards with material taken from the web, run the risk of being sued. In many cases the risk might be small. If it is generating traffic to the owner’s website and promoting their brand, why would they want to stop it?

    However, some copyright owners may take a different view and want to control use of their images and/or charge for their use. If they sue they could claim an account of profits made from use of their image – probably difficult to prove – or a licence fee for use of their image. Many websites will say what that licence fee is.

    Pinterest operates a system allowing copyright owners to notify objections so that the pin they object to can be taken down – many copyright owners might be happy to stop there. Pinterest also offers a fix that website owners can attach to their website to prevent pinning from their website, although it is apparently cumbersome to use. Ultimately though, these things won’t prevent copyright owners taking legal action if they want to.

    So, at the moment it’s a case of wait and see how this pans out, but be aware that Pinterest’s terms also require you to indemnify them for any liability in using other people’s material; i.e. if they get sued because of what you posted, they can give you the bill and their lawyer’s bill too.

    Comments (0) | Permalink

    Posted by: Bloggers' Gallery

    Tags: Social Media, E-commerce